HIRTA News Blog

Holiday Closure Reminder

Brooke Ramsey - Wednesday, July 01, 2020
A friendly reminder: HIRTA will be closed in observance of the holiday on Saturday 7/4/20, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe holiday. 

COVID19 Update

Brooke Ramsey - Wednesday, May 27, 2020
The safety and well-being of everyone who uses HIRTA is always our priority.

HIRTA is closely monitoring information from the CDC and Iowa Department of Public Health to make sure our efforts in keeping those in our communities safe, are grounded in medical advice. If any rider or driver has been confirmed to have contracted or exposed to COVID-19, we will suspend them from service, and HIRTA staff will make every effort to notify anyone who would have been on the bus with them.

  •  We ask all HIRTA customers to follow guidance from public health authorities 
  •  Wear a mask while riding a HIRTA vehicle 
  •  Wash your hands frequently 
  •  Cough or sneeze into your elbow 
  •  If you’re sick, stay home and away from others

HIRTA has installed a driver shield in our buses, our drivers are required to wear masks and we have a new spray mist to disinfect our vehicles.

If you have any concerns or questions, please contact us at erides@ridehirta.com or 1-877-6860029.

We are all in this uncharted arena together, so we appreciate you doing your part to keep our communities healthy and safe.

Julia Castillo, Executive Director 
HIRTA Public Transit 

Holiday Closure

Brooke Ramsey - Thursday, May 21, 2020
A friendly reminder: HIRTA will be closed in observance of the holiday on Monday 5/25/20, if you need to reschedule your routine trip to another day, please contact our customer service department at 1-877-686-0029 or erides@ridehirta.com . Thank you and have a safe holiday. 

HIRTA Annual Survey

Brooke Ramsey - Tuesday, May 19, 2020

HIRTA needs you to complete and share our annual survey. We care about your input, and we need it as a requirement to some of our funding. Just click the link below and answer the questions by May 31, 2020. Thank you!


Mask Donations - THANK YOU!

Brooke Ramsey - Friday, May 08, 2020

Giving Tuesday Now

Brooke Ramsey - Tuesday, May 05, 2020


With everything going on in our world, Public Transit has been on the front lines providing continuous service getting people to work, medical appointments and other essential and critical services. Dialysis, cancer treatment and access to food pantries is vital for our communities. For the safety of all, there have been large purchases of face masks, hand sanitizer, and cleaning supplies. In April we began fare free service to limit hand to hand contact and lessen the spread of the virus. This means expenses have increased and revenue has decreased.

However, we must be on the front lines to keep communities running and taking care of those who are most vulnerable in the rural areas of Central Iowa.

We have decided to participate in #GivingTuesdayNow on May 5, 2020 to bring awareness to the financial strain rural Public Transit in central Iowa is facing now, and the uncertainty for the future.

Please give what you can. Every cent counts and will help get someone to an essential and critical service.

go to http://www.hirtapublictransit.com/about/heart-of-transit to make a donation.

Thank you Video from USDOT Secretary Elaine L. Chao

Julia Castillo - Monday, May 04, 2020

FTA is pleased to share this thank you video from Secretary Elaine L. Chao to the thousands of public transit employees that are still on the job in communities all across the country.  Transit employees represent critical infrastructure workers responsible for transporting police, doctors, nurses, grocery store clerks and other essential workers to and from work every day.  Many public transit employees are making incredible sacrifices to ensure that America keeps moving during this incredibly difficult time.  

We sincerely appreciate all that they do.

With Appreciation,

K. Jane Williams, Acting Administrator

Federal Transit Administration 

Rider need to wear Face-coverings

Julia Castillo - Friday, April 17, 2020

HIRTA Drivers are wearing masks to protect you, please wear a face-covering over your nose and mouth to protect them and the others who may be on the bus.  We all have to do our part to stop the spread. 

Thank you for your Cooperation in protecting our Drivers and Riders! 

Press Release: Free Rides through 4.30.2020

Brooke Ramsey - Tuesday, April 07, 2020



HIRTA goes FARE FREE through 4/30/2020

Central Iowa: HIRTA is now FARE FREE through 4/30/2020. While many services and businesses are closed as a result of COVID-19, HIRTA is doing our best to continue serving those who need to get to critical appointments, work and essential services. In order to add another layer of safety to riders, drivers and office staff, from April 8 thru April 30, 2020, HIRTA is offering Fare Free service. The intention is not to increase ridership; it is strictly for safety purposes. We continue to request people only use HIRTA for essential and critical needs. We are all in this together and we need everyone to do their part to help stop the spread of the coronavirus.

We ask that all riders be mindful of our drivers and other passengers and if possible:
 Sit further away, keeping a safe distance from others
 Keep your mouth and nose covered while riding the bus
 Do not touch drivers or other passengers
 If using a mobility device, turn your head away from the driver and don’t talk to them while they are securing your device

HIRTA is committed to running our operations as normal to ensure residents can depend on us as a reliable transportation option in these unreliable times. HIRTA’s Executive Director, Julia Castillo says “The key is, as we continue monitoring the situation, we are doing everything we can to maintain our service for all people in the community, and ensure the safety of both drivers and passengers. CDC guidelines encourage everyone to stay home, only leaving for essential services and HIRTA will continue to help our communities access the services they need".

Notice Regarding Cancellations

Brooke Ramsey - Monday, March 30, 2020

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